Privacy Policies and Refund Policies



Privacy Policy:

1. Information Collection:

  • We collect personal information such as name, address, email, and payment details to fulfill orders and provide better customer service.
  • Information is obtained through website forms, account registration, and order processing.

2. Use of Information:

  • Personal information is used for order processing, shipping, and customer support.
  • We may use your email address for promotional communications, and you can opt-out at any time.

3. Data Security:

  • We employ industry-standard security measures to protect your personal information.
  • Your payment details are encrypted and securely processed.

4. Third-Party Disclosure:

  • We do not sell, trade, or otherwise transfer your personal information to outside parties.
  • Trusted third parties may assist us in providing services, and they are bound by confidentiality agreements.

5. Cookies:

  • We use cookies to enhance your shopping experience and track website usage.
  • You can choose to disable cookies through your browser settings.

Refund Policy:

1. Eligibility:

  • Refunds are eligible for products returned within 30 days from the date of shipment.
  • To be eligible, items must be unused, in the original packaging, and in the same condition as received.
  • Refunds are available for liquids but returns are not accepted.

2. Refund Process:

  • Contact our customer service team to initiate the refund process.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Refund Methods:

  • Refunds will be processed to the original payment method.
  • Shipping and handling charges are non-refundable.

4. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days for a replacement or refund.

Return Policy:

1. Return Authorization:

  • Contact our customer service to obtain a return authorization before shipping any items back.
  • Unauthorized returns may not be accepted.

2. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

3. Processing Time:

  • Please allow up to 10 business days for us to process your return and issue a refund.

4. Exclusions:

  • Some items may not be eligible for return due to hygiene or safety reasons.